Scale-Up Project

Scale-Up Project

Scale-Up Project® is IPI’s professional development program for strengthening the cultural sensitivity and competency skills of professionals who serve the urban demographic:

    • family services providers
    • case managers
    • parent educators
    • youth mentors
    • daycare providers
    • teachers
    • counselors
    • police officers
    • municipal employees

This cultural competency training is delivered either onsite to an organization’s staff, or quarterly in the community under the name Cultural Competence Dialogues (CCD). Check our IPI News feed for the next CCD occurring near you. CEUs are provided for both.

Why Cultural Competency Training?

Observation & Experience

In servicing the needs of parents in the urban demographic throughout Indiana, IPI noted a tendency that directly impacts the long-term results of most family programs, either delaying service outcomes or serving as a roadblock to program success. This tendency is best defined as the beliefs and attitudes human beings unknowingly bring to the table in their interactions with others; beliefs and attitudes that are a result of culturally-based, unconscious racial and ethnic programming and that, inadvertently, affect our behavior towards others. Some examples:

    • A single woman with multiple children who is a high school dropout on public assistance may be led to feel intimidated or inadequate in her interaction with a professional because of the stance the professional adopts that communicates a superiority to or condemnation of the woman’s current situation.
    • A teacher who expects a child to behave in a certain way, even though the child has no point of reference as to what that behavior looks like since the behavior being requested by the teacher is outside of the mores the child has been taught within his home environment.

The professional and the teacher then proceed to deal with their “clients” via stereotypical labeling, with terms such as, uncooperative, ineducable, or bad. This label then follows their client and may set up adverse behaviors that could last a lifetime.

It's the Law
Indiana Code 20-31-6 defines cultural competency in educational environments. Under Section I of this Code (Cultural competency materials), it states:
The department shall develop and make available to school corporations and nonpublic schools materials that assist teachers, administrators, and staff in a school in developing cultural competency for use in providing professional and staff development programs.
Under Section II of this Code (Cultural competency component of school plan), it states:
(a) In developing a school's plan, the committee shall consider methods to improve the cultural competency of the school's teachers, administrators, staff, parents, and students. (b) The committee shall: (1) identify the racial, ethnic, language-minority, cultural, exceptional learning, and socioeconomic groups that are included in the school's student population; (2) incorporate culturally appropriate strategies for increasing educational opportunities and educational performance for each group in the school's plan; and (3) recommend areas in which additional professional development is necessary to increase cultural competency in the school's educational environment. (c) The committee shall update annually the information identified under subsection (b)(1).

Why Scale-Up Project®?


Via solutions-oriented workshops, participants’ inherited racial and ethnic worldviews of economically disadvantaged families, along with the stereotypes associated with them, get re-framed to achieve effective and long-lasting results in family self-sufficiency. Program curriculum uncovers the thinking and attitudes that identify hidden stereotypes, and how these unconscious stereotypes impact service levels (via one’s communication style, face-to-face body language, etc.).

Designed just for YOU

Workshops are interactive and host from 15-50 participants per workshop. They are offered as a half-day (10:00am to 1:00pm) or full-day (8:30am to 5:00pm) learning experience, with consumable supplies provided (i.e., refreshments and program materials). Organizations have the option to host workshops on-premise, or to refer participants to an IPI satellite training location. Organizations also have the option to designate workshop topics, called Cultural Competence Dialogues (e.g., Conversations with Difficult People, The Art of Effective Questioning, Understanding Professional Boundaries, etc.).

Program Outcomes

    • A better understanding of cultural diversity
    • A better perspective on what stereotypes may be impacting client relationships
    • An understanding of how to:
      • reduce assumptions and generalizations that lead to stereotypical labeling
      • Gather unbiased client assessments, untethered by stereotypical perceptions
      • Reduce the incidence of mis-diagnoses and/or mis-assessments
      • Create client action plans that build on individual and community cultural strengths, leading to long-term empowerment and self-sufficiency that reduces child abuse and recidivism
      • Establish a sense of safety, hope, and trust for the client
      • Improve effectiveness, quality of service, and positive outcomes to targeted populations.

Program Takeaways

    • A Certificate of Completion upon workshop completion
    • Access to a Q&A phoneline that provides support for 1 year post-workshop attendance
    • At 8-months post-workshop attendance, a progress report is distributed to the organization to assess and evaluate any changes that have occurred in their family services professionals’ client interactions and outcomes

To request a Scale-Up Project® training for your staff, or to register for one of our quarterly Cultural Competence Dialogues, or for further information, Contact Us today.

By revealing and exploring participants’ misunderstandings based on assumptions, lack of common experiences, responses to physical differences, and values and beliefs, Scale-Up Project® helps professionals identify, and work through, their hidden and/or unacknowledged impressions of their clients – that are seen through this prism of cultural insensitivity or incompetency – so that they are better able to effectively prepare their clients to prevent child abuse and neglect, and to succeed in life.